You can book a tour by -
emailing info@travelwiseholidays.co.nz
phoning 0800 11 6060 or 09 414 4488.
A deposit is required to confirm your booking. Once a deposit is paid, we will send you a receipt and a short form to complete and sign with our terms and conditions and details of the balance of payment. We strongly advise travel insurance, as this may provide deposit protection if you need to cancel.
All of your documentation including home pick-up details will be sent to you approximately 14 days prior to departure, by courier.
Deposits vary by tour, please see the table below.
Terms - for bookings from 2 August 2024, for tours departing from 01 January 2025.
(Please refer to your tour documents for full terms and conditions for all tours).
Important: For all tours - if you need to cancel, and it is prior to full payment, your deposit, less any applicable supplier fees, can be transferred towards another tour purchase at the time of cancellation. An additional $100 per person administration fee is also payable.
The deposit can be paid by either;
The due date for the balance of payment varies by tour. Please use the table below as a guide and check your documents for the balance payment due date for your tour.
In the case of a tour booked last minute (within 45 days of departure), the full tour fare is payable immediately.
The balance of payment can be made by either Credit Card or bank transfer. Please note that there is a card surcharge payable for balance payments of 2.5% for Mastercard/Visa and 3% for Amex. See bank details above.
Tour Days Prior to Departure
New Zealand/Australia/Pacific Tours 60 days
International Long-Haul/Adelaide Rail/River Tours/ 90 days
Australian Rail Tours/Calgary Stampede
Cruise Tours 120 days
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