Frequently Asked QueStions

Generally, our free service will pick you up from an area within Orewa in the North and Pukekohe in the South. Outside these areas it may be possible with an additional surcharge. We will provide you detailed timings and options in your itinerary.

Our tours cater to the 60 plus traveller.

Generally, our tours run with a minimum of around 10-15 people and on average we have around 20-22 people on our tours. A few tours may have up to 30 people

The size of the coach can vary depending on our final number booked (we adjust the coach size accordingly) so for a group of 25 we would normally have a coach size of around 45-50 seats, groups of around mid-20’s we would have a 32-seat coach, so there is always plenty of room. The coach generally doesn’t have a toilet on board although we do make frequent stops for a break/toilet stop.

You can take a normal travel bag up to 23kg per person. We do have porterage included at the hotels, but on some occasions you may need to be able to carry/wheel your luggage.

Layers are always a good idea so you can adjust depending on the weather. Bring a jacket (if it’s cold) and good walking shoes. Dress how you would normally dress and how you feel most comfortable. Smart casual for evenings dinners.

Please refer to our “terms and conditions” page on this site. The cancellation terms are specific to the tour they are booked. For all tours - if you need to cancel, and it is prior to full payment, your deposit, less any applicable supplier fees, can be transferred towards another tour purchase at the time of cancellation.An additional $100 per person administration fee is also payable.

Insurance is highly recommended as it could cover if you had to cancel due to anything unforeseen reason. Currently most insurance policies have provisions to cover you if you get Covid 19 and are not able to travel. Note: Insurance doesn’t always cover pre-existing medical conditions – this is case by case for each customer.

Potentially yes. If we have another person interested in sharing, we will put them in touch with each other so they can have a conversation to see if they are compatible. If we don’t have anyone to match you up with, the single supplement applies.

Our tours are designed with our travellers in mind – aged 60 and over – so our Activity Levels for each tour reflect what’s achievable for most people in this age group. These levels are - 1. A moderate level of mobility is required. Get on and off coaches, trains or boats. Some steps and walking short to medium distances. 2. A higher level of mobility is required. Walking for 1-2 hours over a day and covering longer distances. Possible uneven terrain. 3. A higher level of fitness is required. There will be quite a bit of walking over a day. The terrain at times may be uneven and there may be high temperatures or humidity. These Activity Levels are for general advice only and the vast majority of our guests could enjoy a Level 3 tour. Please phone us for more specific guidance based on your own level of fitness and mobility, and your chosen tour. We’re happy to help!

Where possible we try to make sure the coaches can "Kneel Down" or "Lower" for ease of entry, but we can’t always guarantee this.

Most of the hotels we use do have walk-in showers however some of the properties may not have them. Please request this on your booking form and we will see what we can do, although no guarantees.

We get a mix of people on the tours of singles, couples and friends travelling. Often singles make up to 50% of the tour group.